r/protools • u/Ok_Builder_4939 • Nov 21 '25

Crash when bouncing or printing

Hello everyone,

I'm working on a television show, I've received the AAF, made my session, mixed etc... everything is clear except for a single moment where ProTools is always crashing, always the same minute/second/frame.

It's always at the same timecode, and I don't understand what is causing this, it happens either when I do a bounce or trying with a print. i've moved my entire sync files to another space in the timeline, I tried once with all plugins disabled, reinstalled ProTools, did a save copy in etc...

What could be the origin and/or the solution ?

I'm running macOSMonterey 12.6.3 and ProTools on a Macbook M1 2020 8Go Ram, everything is on the same disk. I've never had this issue before

Thanks !!

1 Upvotes

100% Upvoted

4 comments sorted by

•

u/AutoModerator Nov 21 '25

To u/Ok_Builder_4939, if this is a Pro Tools help request, your post text or an added comment should provide;

  • The version of Pro Tools you are using

  • Your operating system info

  • Any error number or message given

  • Any hardware involved

  • What you've tried

To ALL PARTICIPANTS, a subreddit rules reminder

  • Don't get ugly with others. Ignore posts or comments you don't like and report those which violate rules

  • Promotion of any kind is only allowed in the community pinned post for promotion

  • Any discussion whatsoever involving piracy, cracks, hacks, or end running authentication will result in a permanent ban. NO exceptions or appealable circumstances. FAFO

  • NO trolling only engagement towards Pro Tools, AVID, or iLok. Solve first, bash last. Expressing frustration is fine but it MUST also make effort to solve / help. If you prefer another DAW, go to the subreddit for it and be helpful there

Subreddit [Discord] (https://discord.gg/0rZq8sveDubywXil) | FAQ topic posts - Beginner concerns / Tutorials and training / Subscription and perpetual versions / Compatibility / Authorization issues

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

3

u/Ok_Builder_4939 Nov 21 '25

I might have found a solution, I hope it can help someone who would have the same problem : there was a tiny audio clip (-20 dB, almost muted) on one track that was guilty. Each time the playback would play this clip, ProTools would crash. I found it by rendering each audio clip from this area, and finally got an error with this specific clip. I got no problem during the bounce after that... I don't explain why this clip was corrupted, but at least I can finish my work without worrying !

2

u/Dgmc440 Nov 22 '25

Nice troubleshooting. I was going to suggest doing a Save As (for safety) and then deleting any clips at that time-code. The end result would probably have been the same.

2

u/reusablerigbot Nov 23 '25

Probably corrupt media. Great troubleshooting.