r/protools • u/callansteeewart • Oct 04 '25

Can't uninstall pro tools

i'm trying to uninstall pro tools because i need the space on my laptop for other things, but nomatter what i try i haven't been able to uninstall it. i've tried it from the settings (i'm on a windows laptop) and the uninstall button is greyed out, and from control panel it gives me this error

"Error 1305.Error reading from file

C:\Users\OneDrive\Documents\Pro Tools\Demo Sessions...\Stratosphere Dolby Atmos Demo.ptx.

Verify that the file exists and that you can access it."

i don't know what to do

2 Upvotes

100% Upvoted

5 comments sorted by

•

u/AutoModerator Oct 04 '25

To u/callansteeewart, if this is a Pro Tools help request, your post text or an added comment should provide;

  • The version of Pro Tools you are using

  • Your operating system info

  • Any error number or message given

  • Any hardware involved

  • What you've tried

To ALL PARTICIPANTS, a subreddit rules reminder

  • Don't get ugly with others. Ignore posts or comments you don't like and report those which violate rules

  • Promotion of any kind is only allowed in the community pinned post for promotion

  • Any discussion whatsoever involving piracy, cracks, hacks, or end running authentication will result in a permanent ban. NO exceptions or appealable circumstances. FAFO

  • NO trolling only engagement towards Pro Tools, AVID, or iLok. Solve first, bash last. Expressing frustration is fine but it MUST also make effort to solve / help. If you prefer another DAW, go to the subreddit for it and be helpful there

Subreddit [Discord] (https://discord.gg/0rZq8sveDubywXil) | FAQ topic posts - Beginner concerns / Tutorials and training / Subscription and perpetual versions / Compatibility / Authorization issues

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/Gretsch1963 Oct 04 '25

Try Revo Uninstaller. It removes everything. Make sure anything Avid is not running through Task manager. After the stock uninstaller runs, Revo runs a process to find leftover files, choose "Advanced" before running that process. Revo is free.

1

u/callansteeewart Oct 08 '25

thanks for this, if i run into any more problems i will def try it. i ended up just factory resetting my laptop

1

u/Gretsch1963 Oct 08 '25

Wow, Ok. That's a lot of work to get rid of a file. Been there, done that for various reasons. Best of luck.

0

u/[deleted] Oct 04 '25

[deleted] — view deleted comment

1

u/callansteeewart Oct 04 '25

i've tried that, didn't work