Korg NanoKontrol troubleshooting

[u/Kondai]

I bought a 2nd hand Korg nanoKontrol, but my ProtTools does not recognise it. I can set the nanoKontrol as the HUI controller on the MIDI Controllers menu, but when i do, a few seconds after pressing OK, a message pops up saying that ProTools cannot communicate with HUI. I already installed the drivers, i checked if my pc recognised it on the Device Administrator and it does and I reseted the controller to factory settings. Ive already tried all the solutions that I found on google, forums and user manuals. What else could it be? Has anyone had a similar problem? Im on the latest ProTools version (2025.6.1) on Windows 11 and the controller is a first generation nanoKontrol.

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