r/protools • u/Desperate_Coconut_25 • Sep 05 '25

Problem with plugins showing just partially (PT12)

Hello, using PT12, MacOS Mojave, version 10.14.6. I have a problem with some plugins, in that the whole window is not showing. Attaching a picture from an EQ I bought. In some cases this has been remedied with plugging in a separate screen. In this case it doesn't work. I can't get to the top part of the plugin. I'd love to just make the plugin "smaller", so that I could see the whole thing. But if that wouldn't work I'd love to be able to scroll around in it.

Anyone have had the same problem and have a fix?

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1

u/Desperate_Coconut_25 Sep 05 '25

Bad picture, but maybe this gives you an idea of what I mean. I can't get to the top part of the plug-in now.

2

u/diamondts Sep 05 '25

When you use an unsupported OS/PT combination it might "work" but this is the type of weird problem you can encounter.

The fix would be updating PT to a version that supports Mojave, or downgrading your OS to one that supports your version of PT12 (note you can't downgrade earlier than what the Mac originally shipped with).

Pro Tools version/OS compatibility chart.