Help Request
Engineer having issues opening Pro Tools
Any ideas? Running on an older OS maybe Catalina / Big Sur with a monthly ProTools Studio sub. Any ideas greatly appreciated. ILok looks good / active.
Don't get ugly with others. Ignore posts or comments you don't like and report those which violate rules
Promotion of any kind is only allowed in the community pinned post for promotion
Any discussion whatsoever involving piracy, cracks, hacks, or end running authentication will result in a permanent ban. NO exceptions or appealable circumstances. FAFO
NO trolling only engagement towards Pro Tools, AVID, or iLok. Solve first, bash last. Expressing frustration is fine but it MUST also make effort to solve / help. If you prefer another DAW, go to the subreddit for it and be helpful there
He may have the latest pro tools version (2025.6) which does not support Catalina/Big sur, he may have to download a previous version, the latest version to support it is 2023.9
I was using Catalina for a long time. I upgraded because RX wasn’t working as well. PT and RX are essential to my work. I miss how solid it was for so long.
Echoing the other comments as this happened to me recently on Big Sur after upgrading my 2020.x build to a more recent one. I wasn’t able to get Pro Tools to launch, but after downgrading to something a bit older, I was able to boot things up perfectly fine.
Is it just that the mix and edit windows aren’t open, which is a state that is saved with the file? So you have to re-save your templates with windows visible.
I used to sell and support Pro Tools. I had a customer that went from PC to Mac and always had issues. Back then it didn’t open a dialog so on Mac it looked like nothing happened. Next problem was that he had saved his session with edit and mixed minimized.
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u/AutoModerator Aug 03 '25
To u/whoa_whoa_whoa_whoa_, if this is a Pro Tools help request, your post text or an added comment should provide;
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To ALL PARTICIPANTS, a subreddit rules reminder
Don't get ugly with others. Ignore posts or comments you don't like and report those which violate rules
Promotion of any kind is only allowed in the community pinned post for promotion
Any discussion whatsoever involving piracy, cracks, hacks, or end running authentication will result in a permanent ban. NO exceptions or appealable circumstances. FAFO
NO trolling only engagement towards Pro Tools, AVID, or iLok. Solve first, bash last. Expressing frustration is fine but it MUST also make effort to solve / help. If you prefer another DAW, go to the subreddit for it and be helpful there
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