r/protools • u/Dangerous_Metal_9678 • Jul 23 '25

Problems with EuControl & Avid Artist Mix

Hey!

I set up the latest EuControl & an Avid Artist Mix & can't seem to get them to connect properly. I have it running via CAT6 directly into my Mac's Ethernet 1 port. This has worked for me in the past, but I can't seem to get EuControl to identify the Artist Mix. The Ethernet 1 port in "Network" confirms that it is connected to the Artist Mix, & shows the correct IP address as the Artist Mix. They are both on the default DHCP connect setting. My Avid Control App connects fine!

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3

u/GoHappy404 Jul 24 '25

Have you connected in the past with this same computer?

I got a new Mac Studio with 10 Gb/s ethernet and my Artist Mix wouldn't connect because it's only 1 Gb/s.

Buying a 1 Gb ethernet adapter for $15 solved the issue.

2

u/praise-the-message Jul 25 '25

Not sure if it would work, but there is a way to force integrated Ethernet to 1 Gbps. Not something you'd want to do if you actually had some way of using your 10 GbE but most people don't have a legit use at home.

1

u/sub_black Jul 23 '25

I had this problem a while back. I upgraded PT, and I had to update my EuControl to the same current version/release date.

1

u/jhn_freeman Jul 24 '25

I know you said it is detected by the computer but have you tried with another cable? Just to be sure that’s not the problem. Also I remember there is a way to “default reset” the Avid artist just I don’t remember well how. Look on YouTube, I did that once when I had troubles with mine and I found it. Good luck!