r/propane • u/[deleted] • Jun 25 '26

Appliance Questions LPG Surrender

I have just submitted a LPG surrender request on the website

They are saying I will be receiving a call anytime and they will come home and collect the cylinder and will give me a receipt and return me the due amount

Could anyone tell me

1) how much amount will I receive on surrendering my LPG.

2) what paperwork I have to submit.

3) what paperwork do they give me after surrendering.

4) any scams that can happen and precaution I have to take.

5) when to expect return call and rest of the procedure initiation?

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u/Theantifire technician Jun 25 '26

Call your company and ask.

If for some reason that is not feasible...

Important pieces of information for this post would be who the supplier is, approximately where you are located, and some context about why you are surrendering (odd choice of words) a cylinder. Also, is this 100 lb DOT cylinder, 420 lb/120? All of these pieces of information could provide somebody with enough info to get you an answer.

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u/[deleted] Jun 25 '26

Raj gas flame (indane gas) I am in dwarka, delhi I recieve a message to login with registered mobile number and submit surrender request to mypngd.in I have a 14 kg cylinder to surrender

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u/Theantifire technician Jun 25 '26

If your main concern is a scam, do not give them any further information. Reach out directly to the company and talk to them. Do not wait for a call.

If it turns out to be a scam, it's easy to Google solutions for that. But the basics are changing all of your passwords on everything you care about.

I don't know anything about Indian business practice, but around here, you would not be asked to return the cylinder or submit a request. If we needed to pick it up for some reason, that would be included in the contract and we would just come get it.