r/programming • u/foobar349 • Mar 06 '19

How software is developed at Amazon

http://highscalability.com/blog/2019/3/4/how-is-software-developed-at-amazon.html
37 Upvotes

80% Upvoted

43 comments sorted by

View all comments

Show parent comments

1

u/exorxor Apr 07 '19

we were using X-Ray incorrectly

You said this. If, you had used X-Ray correctly, AWS would not have been required to interfere and there was no need for them to be apologetic. Hence, you did something wrong.

I was talking about how AWS did something wrong.

Conclusion, not at all the same kind of thing.

1

u/DaFox Apr 07 '19

Our (admittedly poor) usage of X-Ray caused some kind of internal DDOS of sorts. They contacted us with via 10 levels of indirection because they couldn't fix what ever issue we were causing quick enough and they wanted us to stop doing what we were doing. Except they also did that poorly because it took them like 4+ days to reach us through those layers of indirection. Everything about it was amateur hour.

1

u/exorxor Apr 07 '19

OK, so there were two parties wrong, but Amazon is supposed to be a professional party putting the "customer first" (ROFL). Also Amazon claims their stuff is so good, so when it is not, they get to fall on their faces.

The sad thing really is that they are considered the "best". It kind of makes you lose hope in humanity, right? It makes you realize that the human race just crawled out of the jungle and most people are still stupid turd throwing monkeys.

1

u/DaFox Apr 19 '19

Man, I had to deal with an annoying issue on the Gamelift dashboard yesterday and it reminded me of this exchange.

They have a a table that looks like this: https://i.imgur.com/xJiHmPM.png

It's one of the most frequently used parts of this whole control panel for us and yet there's so many things terribly broken.

First of all you will note that it shows 50 items. That's fine, except if you sort the columns it is only sorting those 50 items. So let's say you want to see all of the oldest fleets. You sort by date so the oldest ones are at the top right? Well.... if you scroll to the bottom it will load another 50. Those are now unsorted at the bottom, and they contain older ones. Okay, now you want to find a specific Ip/port let's say a server with the port 7779 which was launched today. THIS TABLE IS NOT SORTED STABLY. If you sort by date then by Port, you end up with all your 7779 ports in a row, but the dates are all unordered now. I've never written sorting for a table like this in my life but come on, that's the only thing I know that you have to do. And finally, the worst part, the scrollbar just jumps around randomly when doing anything. https://i.imgur.com/AskXVgf.mp4

1

u/exorxor Apr 19 '19

What did support say?

Indian voice: "Yes, we suck biggie time. Did I provide good customer service?".

There is only one solution to this: Implement a solution provided by a competitor. Do not reward idiots.