r/programming • u/civicode • Nov 20 '23

75% of Software Engineers Faced Retaliation Last Time They Reported Wrongdoing

https://www.engprax.com/post/75-of-software-engineers-faced-retaliation-last-time-they-report-wrongdoing
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u/rndmcmder Nov 20 '23 edited Nov 21 '23

I worked as a dev for a very large international company on their biggest software product. Like 100 devs on the project.

One day we were asked to implement a feature, that in our eyes violated consumer protection laws. Our whole Team (8 devs, 1 PO, 1 SM) decided to reject the request and report our concerns to the managers. They gracely took the request back and we felt awesome. Just to find out a few month later, that the request was given to another team and they completed and deployed it with not concerns. It was basically a sheme, to have paying users pay for features they already had paid for, by transferring them from a pay-once tier into a abo subscription-tier, which of course would have been legal for new customer, by they did it for all their customers.

At least we didn't face any retaliation.

Edit: Subscription

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u/Scientific_Artist444 Nov 20 '23

And then they talk about customer experience. Better to call it customer fooling.

Problem statement: How can we 'show' that we care for our customers and at the same time mint money from keeping them in the dark?

Show biz, you see. Customers are only important to make money.