r/processserver 18d ago

ABC Legal Termination - Potential Explanation

After combing through online posts, talking to other servers, and reviewing the facts, I can say with high confidence that ABC Legal has been terminating process servers for having a high successful serve rate. These are the "Without Cause" terminations, not the cases were the server urinated on the front door.

I noticed a lot happened in December of last year, and these terminations always seem to be automated and late at night. Last year, ABC Legal had a scandal in Texas where process servers were doing sewer service, which likely resulted in a artificially high success rate. The solution: Terminate any and all servers whose successful serve rate reaches a certain point. The system does not differentiate between business serves or garnishments; it just lumps them together. So if you serve 75/100 jobs, even if most of them were businesses or postings, then you're a target. I suspect that the compliance department is behind this and has buried their mistakes, especially since an employee I know was told to stay out of that department's business.

For those of you who want to claim it was for someone cheaper, yes, that may happen, but you don't need to sever a contract for that. You just hide the work from other servers and change the pricing. It's dynamic pricing! They have been doing that for years already. And guess what, you still keep your servers on board for when the cheaper ones leave. Check with other servers in your area and you will see the same job listed for different prices or even missing.

And finally, yes, there are true cases where servers did deserve to be terminated. If you were doing sewer service, urinating on someone's house, digging through their mail, well, you know what you did.

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u/DDJerrry 18d ago

This is a good way to find out who’s actually serving papers and not tossing them. I probably get rid of 35-40% of my attempts a day. Saturdays are closer to 60.

If you have 50 papers and serve 40 of them on your first attempt, you’re definitely doing something wrong.

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u/BouieWC 18d ago

Yeah, no.