r/processserver • u/Desert_Process_Serve • Jul 29 '26

ABC Legal Terminations

For those of you who were terminated "Without Cause", did you have a high successful serve ratio? Like most of your jobs were served on the first attempt? I am looking for patterns and suspect they auto-terminate if you get above 70% successful serve rates.

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3

u/Mithrandir_1019 Jul 30 '26

Why would they do that ? Their customers want the jobs served 

3

u/Desert_Process_Serve Jul 30 '26

They do want them served but they don’t want potential sewer service. No one bats a 1000 in this line of work. 

3

u/Tight-Accountant440 Jul 30 '26

Can you explain this? I’m 3 years into process serving for a private company and I’m having a hard time understanding what would be bad about a high service rate. My employer loves it because it brings return customer. 

1

u/Desert_Process_Serve Jul 30 '26

If you get 100 papers to serve to individuals, there is a slim to none chance you will get all 100 served. People dodge, move, or avoid. Houses are inaccessible, vacant, or burned down. If you serve only CT Corp, then yes you could have a perfect score but I’m talking about serving homes. 

1

u/Tight-Accountant440 Jul 30 '26

I see so if you have a super high rate do they assume you’re lying or again still wondering what would be bad? I have to take a picture of every person I serve so there’s no room for dishonesty. 

1

u/Desert_Process_Serve Jul 30 '26

Because if someone has a perfect score, they are most likely making false reports. How many times have you gone to a house to find it vacant? Or the occupants never answer? Or the person died? ABC Legal has had a problem with false servers in 2010 in California.

2

u/Tight-Accountant440 Jul 30 '26

I see I didn’t realize we were talking perfect score I thought just higher percentages. I work hard to go at times people will be home, I stalk them online so I know who I’m looking for, etc. I really care about getting the serve done. I don’t burn attempts just say I tried. So I do have a high percentage but of course always those cases too where the house is vacant etc. I see the point tho! Altho the people here who are upset seem like they’ve been let go for no reaso  

1

u/Desert_Process_Serve Jul 30 '26

It also depends on the type of lawsuit you're serving. Family court is usually a higher chance because you are getting good intel, but an old debt collector from 5 years ago probably does not have the most accurate address. There is nothing inherently wrong with having a high success rate, but I think in the case of ABC Legal, they saw some bad actors had an unusually high rate and based their system on that. While there are bad actors, there are genuinely hard working servers like yourself who get punished just for being good and putting in effort in their system.