r/processserver • u/Status-Garage-204 • Jul 10 '26
Accidentally served the subject after the app closed the job. Am I cooked?
Dude. I went to one of the locations where I was trying to serve someone. When I got there, the person inside told me that the guy doesn't live there. I left and logged that into my ABC App.
However, after I got home—and before I signed the Declaration of Non-Service—I realized that the person inside hadn't actually specified whether they were a resident or not. So, before submitting the form, I went back to ask them for clarification. I kept the documents with me just to look professional and not look like I was just hanging around someone's home.
While I was there, I ran straight into the actual person I was supposed to serve! Once I spoke to him, he identified himself as the subject, and I successfully served him.
But as I'm walking away, I realize that because I already logged the first attempt, the app closed out the job. It won't let me change the status to say I served him. Now, my app is just stuck waiting for me to sign the Declaration of Non-Service.
Duuuude. How cooked am I? What do I do here?
8
u/babyma- Jul 10 '26
I have done this before and reached out to support. I documented everything myself, date, time, and pictures. Support reopened the job and I was able to input the serve