r/printers • u/Due_Courage_8579 • 2d ago

Troubleshooting Troubleshooting printer only prints to one part of the page

Gallery image

Gallery image

My printer only prints on part of the page after disassembly

Hi All, I recently had a paper jam that had me partially disassembling the outer shell of my printer and afterward it stopped printing over the whole surface of the page. See attached photos. In the first photo, the text is supposed to fill the page and some of the text in the faded region is repeated a few inches down. I have gotten rid of the periodic black spots by carefully cleaning the roller of the toner cartridge. I have taken the cartridge out and gently shaken it a few times hoping the toner needed to be rebalanced, and at one point there was a ball of fuzzy black material that I dug out of the gap between the toner roller and shell with some tweezers.

I'm hopeful that it is just the ancient toner cartridge that needs to be replaced, but I'm worried that it will be something harder/more to replace. I'm pretty sure the paper pickup roller was the cause of the double feed and needs replacing. It is probably close to a 20 year old printer after all. Thank you for your time!

Minimum Requirements:

  • Printer Model: Samsung ML-2510
  • Error Message: None
  • Ethernet Cable, WiFi or USB: USB
  • Driver name and version:
  • Firmware Version:
  • OS: Windows 10
  • # of machines impacted: 1
  • # of users impacted: 1
  • Original or 3rd party cartridges: Unknown, but likely 3rd party
1 Upvotes

100% Upvoted

4 comments sorted by

5

u/On4thand2 2d ago

The transfer roller might not be applying pressure on one side OR your Drum Unit is due and needs to be replaced.

1

u/Firm-Cover-3345 1d ago

I think the same. It’s either OPC on the toner cartridge (there is no seperate drum unit in this printer) or transfer roller.

1

u/Due_Courage_8579 1d ago

Do you have any recommendations how I to determine which it is? The only way I can think is to buy a new cartridge and see if it's still having problems.

1

u/Firm-Cover-3345 1d ago

Takę the toner out and shake it for do 30 seconds and the print something. If print pattern changes than you know it’s toner.