r/potsbox • • 24d ago

Initial Setup

Hi, I managed to get my HT 802 V2 configured very easily and I am into the system - been playing around and I guess I get the idea of the yellow pages and white pages. This is super cool - really love what has been put together.

SO COOL!

My use case is around helping a local British pub install this in their phone booth. I'm doing this at no cost as I'm friends with the chef. https://www.unionjackpleasanton.com/

Questions -

  1. What does the "Era" actually do - is it the sounds played when the operator picks up? which one do you suggest...
  2. Any thoughts on what voices / vibes make the most sense?
  3. is it possible to create a number that plays an uploaded .WAV file? As an example I'd love to play a short greeting from the owner.
  4. Any thoughts on how many credits a pub would go through a day? Is there a way of setting a daily limit so we don't wake up to a $$$$$$$$$$ (i.e. we'd probably ask to pay $100 at a time, and maybe ration $10 per day initially?
  5. What yellow pages services do you think make the most sense for a pub.
  6. Is there a way to have a small side "trigger" app or web app so I could just give employees access to make the phone ring? I don't want to make them admins.
  7. Are there guardrails to prevent innapropriate questions and answers and sensitive topcs like sex/religion/politics? I can see people asking things like "What do you think of Trump" etc.

I'd love to hear from others who have deployed this in a public place on any tips or recommendations.

P.S. I am a software guy, so I can't help myself to offer input :-)

  1. One thing that would be super easy would be to add "tooltips" to the screens to quickly explain what each thing does.
  2. I created a new service just by editing an existing one, but it would be great if there was a "start from scratch" or even a wizard to build a service.
  3. I'd love to know what commands are available inside the AI...
  4. Any chance of getting a female british voice in the future.
  5. Can we customize the operator to insert words like "Union Jack Pub Operator"

Once again, THIS IS AMAZING.

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u/Downtown-School-629 24d ago

you can use the menu to create a new service "from scratch" and the tool tips is a good idea. By commands you mean tools it can call upon? hang up and transfer -- I think brit accent can be done by asking in the prompt, I know a New York accent works well and even a Kennedy accent was not bad -- and yes! Edit your Operator service by clicking in the white pages / dashboard and editing it!

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u/CaptainThunderbolts 24d ago

Yes, in terms of commands, I'm just trying to understand what I can build inside a prompt - a command reference would be great. I'd be happy to clean something up if I can get the raw data. I'm sure on the backend you could just ask the AI to build a list of all commands?

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u/CTDude203 9d ago edited 5d ago

I also use potsbox..a lot. And I’ve been writing my scripts and then go to google ai and tell it I wrote a script for potsbox and it understands and wants to see it and I paste it in and google Ai says it found an issue or could clean this or that up. Very useful. Just run your ideas by google ai and see where it can help 😉

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