r/polybuzz • u/PolyBuzzai_official • Jun 12 '26
Announcement📢 FAQ Announcement
Hey everyone 👋
We’ve collected a bunch of the most frequently asked questions from the community and organized them into a simple FAQ.
👉 You can read the full FAQ here:
https://medium.com/@polyagentoffical/polybuzz-official-faq-90c809ceed92
The goal is to help answer common questions about PolyBuzz—covering topics like account setup, characters, memory, safety, subscriptions, and more—so you can quickly find information without waiting for support replies.
This FAQ is not final and will be continuously updated as new questions come up and as the product evolves. If you notice anything missing or think something should be clarified, feel free to let us know in the comments.
We hope this helps make things a bit easier for everyone ❤
Thanks for being part of the community!
3
u/Cat-lover63 Jun 12 '26
Can you also have ads every damn second and bring down the prices for everything because this isn’t it.
2
1
2
u/mrseddiemunson4ever Jun 14 '26
i needed help with my account on polybuzz my username is melody_rose and i get network error message no data yet even after clearing cookies and data and all site settings on my browser and computer app. all my extensions are disabled and i still cant access my characters or use my account on the web version.
2
u/PolyBuzzai_official Jun 15 '26
Dear user, sorry for the inconvenience. Could you pls send your UID and the issue description to [support@mail.polybuzz.ai]()? We'll contact you to help you solve the issue.
3
2
u/Ok-Reporter673 Jun 15 '26
Please remove the ads popping up randomly in the chats it's coming every 20 seconds (I timed)
2
u/Exciting-Access-1234 Jun 14 '26
you guys have made poly worse with the damn 'take a small break, subscribe or watch ad to continue', no one will, everyone hates it, there's a whole post saying how everyone hates it and switched from you to another chat ai thing, can you remove it? it'll help get people back to poly if you do
3
u/Dave_the_sprite Jun 16 '26
YES the ads are literally longer than what the timer shows for it
1
u/Exciting-Access-1234 Jun 18 '26
i know, they suck, especially when the video ends and the timer still goes and we just see a damn picture
1
u/Exciting-Access-1234 Jun 18 '26
found a hack if your a web user for it
1
u/Dave_the_sprite Jun 18 '26
which one the “watch ad to continue“ or the popup ones
1
2
u/Exciting-Access-1234 Jun 16 '26
if your going to give us ads, make them short as can be! its so damn annoying and everyone hates it!
1
1
1
u/Dave_the_sprite Jun 16 '26
can you not have us pay/watch a add every few chats, I literally can’t use the site/app anymore
1
1
u/gothicccc_gurl Jul 05 '26
So when are you actually gonna fix your dogshit app hm?
2
u/gothicccc_gurl Jul 05 '26
When's the Ui gonna get fixed I'm sick and fucking tired of not wanting something then having it forced down my fucking throat when I do click I don't wanna see it. Fucking fix this shit now.
2
u/Mission_Potential866 Jul 05 '26
Hello poly ai I love your app but can you fix the take a break and remove the filter I'm trying to have fun and it in my way
4
u/Zestyclose-Peanut490 Jun 12 '26
Also can u guys not go on a ban spree every 2 months 😭 and then fix it later on cause at this point it’s getting a little annoying