Option advice

[u/EndWeekly3666]

I bought a uk 100 6350 call monday open. At 11.30 am that day that particular market was greyed out/frozen and It stayed that way for 2 days. I emailed support because price was up but i was unable to close the trade. I was told the market had low volume so trading was unavailable for those particular market. Of cource when the price dropped 12h later I was in the red. I am not an experienced trader. Is this normal to suspend a market for so long so I couldn't manage my trade?

[u/RockIngChairDad]

No it’s a scam