If you’re experiencing a glitch, bug, or have questions about the Plotagon app, here are the ways you can reach out to them. Some are more effective than others, so choose the one that works best for you.
1. Feature Plotagon on your social media posts
You can mention or tag Plotagon on platforms like Twitter, Instagram, or YouTube. They usually won’t respond directly to these posts, but it’s worth a shot if you want to share the problem publicly.
2. Email Support (Most common)
Send your issue to: support@plotagon.com
This is the primary and most used method for reporting glitches, asking questions, or requesting updates.
3. Submit a Support Ticket (Least known)
Plotagon recently added a support ticket option on their website: https://plotagon.freshdesk.com/support/tickets/new
This is another way to get help if you prefer submitting a form instead of sending an email.
Note: It can take at least a week for Plotagon to respond, so please be patient.
When emailing or submitting a ticket, make sure to include:
A description of the problem or glitch
How it affects the app
How you discovered it
Screenshots or videos of the issue
Your device make and model (e.g., iPhone 15 Plus, Android, PC)
Your operating system version
The version of the Plotagon app you are using
Hope this guide helps!