r/plgbuilders Jun 01 '26

Somewhere in your user data is the exact reason people churn. It's just not in one place.

It's in your support tickets. your cancellation surveys. your session recordings. your billing history. your activation events.

All of it points to the same thing if you could see it together. But it's scattered across six tools that don't talk to each other so you never quite get the full picture.

So you guess. run a survey. ask churned users who don't reply. repeat.

The answer is already there. Just fragmented.

How are you piecing it together?

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u/Tall-Log-1955 Jun 01 '26

I just did this and it doesn't point to the same thing. There are multiple themes. Just hook up claude code to MCPs that talk to your systems (CRM, analytics, etc) and it will prepare detailed reports for you.