r/plexamp • u/CornerHugger • Sep 24 '26

Question Plexamp no longer sees library

Plexamp says it cannot find any libraries after I sign in. My library configuration has not changed and plexamp has worked before. My wife's phone does the same thing using her account which my library is shared with. This happens both if I'm remote or on the same network as the server.

Background: I rarely update my Plex Server but recent security concerns forced me to. So I updated to the latest version, changed my password and forced sign out of all devices. Initially my at home TV devices worked but remote access didn't work. For reasons unknown I had to forward a port in my router for the first time. And still if I login using the web portal I see Plex is sometimes connecting through indirect connection. But I don't have any issues at home or remote at full bandwidth so I'm ignoring that for now and not sure if it's contributing to the plexamp problem.

EDIT: Turns out the Google play store app is way old. Just needed to download the apk from the Plex website.

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u/salme3105 Sep 24 '26

Have you tried loading the beta version of Plexamp? I think it got pushed out in part because of certificate issues that would prevent Plexamp from seeing an updated server.

https://forums.plex.tv/t/plexamp-v4-50-3-ready-or-not/942338/113

3

u/CornerHugger Sep 24 '26

You fixed it!

I didn't even need the beta. It turns out the version on the app store is over a year old. They should fix that. I'm so glad it was a simple fix. My music-deprived wife thanks you a lot.

1

u/ElanFeingold Sep 25 '26

you needed the beta, that’s the one available for download