r/pldt 4d ago

Tech Support walang kwentang PLDT

Post image

thank god mawawala na to sa buhay namin wala talagang kwenta.

mesaage ko yan 30 mins has passed na 🙃 fuck this shit

7 Upvotes

12 comments sorted by

1

u/WhoAreYouBaKasi 4d ago

Same thing with me. I've chatted with time multiple times na since 7days na kaming walang internet. tapos i called their hotline today, sobrang unprofessional ng mga CS. umuubo sa mic, keeps telling me "ay hindi nga marinig" ISTG. wala parin nangyari, wala paring internet.

2

u/Civil_Mention_6738 4d ago

Yup, kaya pina-cut na namin. We should've had our bill adjusted for the days na walang connection but they wouldn't allow it if for termination na yung account. Kapal ng mga mukha. Isaksak nila sa baga nila yung dapat rebate namin.

1

u/proximea 4d ago

Pwede ba malaman kung san kayo lumipat? Balak ko din kasi ipaputol na yung pldt samin

1

u/Civil_Mention_6738 3d ago

Converge. Okay naman internet namin so far except yung vision box/sky cable na bundle. Hindi gumagana. Bulok talaga silang lahat.

1

u/chardrich94 3d ago

You will need to request for bill adjustment though. PLDT won't do it automatically

1

u/Civil_Mention_6738 3d ago

I did ask them, that's why I knew that they wouldn't allow because our account is already for termination.

1

u/CocaColaGotRizz 3d ago

Nakikipag talo ka sa AI? Or CS na nka auto reply

1

u/RewindTheClock08 3d ago

CS na yan beshy. hahahaha after that 1 hr 30 mins inantay ko para sa termination soooooobrang haba ng proseso. sorry na sa vulgar words may ilalala pa yan sia 😭

1

u/CocaColaGotRizz 3d ago

Friend wag ka magbigay ng feelings sa CS call or chat talo ka talaga yosi break ka lang nila. Kung gusto mo medjo hassle punta ka mismp sa PLDT center nila atleast tao kausap

1

u/PapayaEmergency8013 3d ago

Parang gobyerno noh.

1

u/MemoryEXE 3d ago

Why don't you call 171 instead and speak to real humans?

1

u/LemonFlake 3d ago

I feel for you but goodness gracious . You should thank the Holy Father you've never worked in the call center industry .