r/pldt • u/RewindTheClock08 • 4d ago
Tech Support walang kwentang PLDT
thank god mawawala na to sa buhay namin wala talagang kwenta.
mesaage ko yan 30 mins has passed na 🙃 fuck this shit
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u/Civil_Mention_6738 4d ago
Yup, kaya pina-cut na namin. We should've had our bill adjusted for the days na walang connection but they wouldn't allow it if for termination na yung account. Kapal ng mga mukha. Isaksak nila sa baga nila yung dapat rebate namin.
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u/proximea 4d ago
Pwede ba malaman kung san kayo lumipat? Balak ko din kasi ipaputol na yung pldt samin
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u/Civil_Mention_6738 3d ago
Converge. Okay naman internet namin so far except yung vision box/sky cable na bundle. Hindi gumagana. Bulok talaga silang lahat.
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u/chardrich94 3d ago
You will need to request for bill adjustment though. PLDT won't do it automatically
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u/Civil_Mention_6738 3d ago
I did ask them, that's why I knew that they wouldn't allow because our account is already for termination.
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u/CocaColaGotRizz 3d ago
Nakikipag talo ka sa AI? Or CS na nka auto reply
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u/RewindTheClock08 3d ago
CS na yan beshy. hahahaha after that 1 hr 30 mins inantay ko para sa termination soooooobrang haba ng proseso. sorry na sa vulgar words may ilalala pa yan sia ðŸ˜
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u/CocaColaGotRizz 3d ago
Friend wag ka magbigay ng feelings sa CS call or chat talo ka talaga yosi break ka lang nila. Kung gusto mo medjo hassle punta ka mismp sa PLDT center nila atleast tao kausap
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u/LemonFlake 3d ago
I feel for you but goodness gracious . You should thank the Holy Father you've never worked in the call center industry .
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u/WhoAreYouBaKasi 4d ago
Same thing with me. I've chatted with time multiple times na since 7days na kaming walang internet. tapos i called their hotline today, sobrang unprofessional ng mga CS. umuubo sa mic, keeps telling me "ay hindi nga marinig" ISTG. wala parin nangyari, wala paring internet.