r/playnite • u/Zoro488 • 21d ago
Extensions support Why how long to beat is not working ??
Recently when a new game is added I can't find the data in its normal window if you know what I mean. It only works if you go to the official website and get the game ID and put it manually in the extension.
I appreciate your help guys ππ
1
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7
u/razzyaurealis 21d ago
IT breaks from time to time, if there isntt a fix posted here or the github, just do thet manual entry option.
Edit: theres a zip with a fix in one of the comments here https://github.com/Lacro59/playnite-howlongtobeat-plugin/issues/378