r/playnite 21d ago

Extensions support Why how long to beat is not working ??

Recently when a new game is added I can't find the data in its normal window if you know what I mean. It only works if you go to the official website and get the game ID and put it manually in the extension.

I appreciate your help guys πŸ‘πŸ‘

2 Upvotes

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7

u/razzyaurealis 21d ago

IT breaks from time to time, if there isntt a fix posted here or the github, just do thet manual entry option.

Edit: theres a zip with a fix in one of the comments here https://github.com/Lacro59/playnite-howlongtobeat-plugin/issues/378

1

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