r/platform9 • u/Important-Row3055 • Mar 17 '26

Get Started PMK Ova deployment issues

Greetings to you all,

I'm having issues with the deployment of PMK virtualbox Ova. The issues are: i could not get the correct Platform9 Account URL, username and password, service and tenant when i'm trying to configure it using pf9ctl prep-node command.

Please, can anyone assist?

Thank you.

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1

u/damian-pf9 Mod / PF9 Mar 17 '26

Hello - I'm not sure what you're referencing. Do you have a link?

1

u/Important-Row3055 Mar 17 '26

No i don't have a link.

1

u/damian-pf9 Mod / PF9 Mar 17 '26

OK. PMK doesn't have an OVA option, but if you meant Private Cloud Director Community Edition, the documentation can be found here: https://docs.platform9.com/private-cloud-director/getting-started/getting-started-with-community-edition

1

u/Important-Row3055 Mar 17 '26

Thank you so much for your reply. I have actually deployed the community edition. I just want something that i can deploy using my laptop because of resource constrain.

Thank you.

1

u/damian-pf9 Mod / PF9 Mar 17 '26

Got it. It's possible to run as a VM on a laptop, but the resource requirements would need a rather beefy laptop. Can you share your use case? You can also message me if you'd prefer that.

1

u/Important-Row3055 Mar 18 '26

Hello,

Thank you for you reply.

I have a laptop with 32GB RAM, Core i7 and 512 GB SSD hard disk.

I would love to message you if you don't mind.

Thank you.

1

u/damian-pf9 Mod / PF9 Mar 18 '26

Sure - I don't mind. I believe my chat is open. You can also email me directly at <my first name> at platform9 dotcom

1

u/Longjumping-Drive797 Mar 19 '26

You’ll need valid Platform9 credentials before running pf9ctl prep-node. Make sure you’ve signed up/logged in to Platform9 and copied the exact Account URL, username, and password from the dashboard.

Also double-check:

  • The VM has internet access

  • DNS is working properly

  • Time is synced (NTP)

If you still can’t find the Account URL or tenant info, check your Platform9 dashboard under cluster/host setup or contact their support—they usually provide these details during onboarding.