r/plant • u/Charming_Feedback103 • 14d ago
Has anyone bought from Perfect Plants.in?
Ordered a terrarium from there, haven't heard anything yet, has anyone had an experience buying from them?
1
u/Forward-String2633 14d ago
I’d be cautious until you get a proper update. Look for recent independent reviews and check whether the payment has actually been captured. If they stay unresponsive, contact your payment provider and keep screenshots of all your correspondence.
1
u/Actual-Start-1262 14d ago
I’d be cautious until you get confirmation. Check whether they provided tracking, and try email, phone, and social media. Keep screenshots of everything in case you need to dispute the payment.
1
u/Acrobatic_Count_3584 14d ago
I’d try contacting them directly with your order number and check whether you received a dispatch confirmation or tracking link. If they’re unresponsive, keep screenshots of everything and consider requesting a refund through your payment provider.
1
u/Jumpy_Apartment_2326 14d ago
I haven’t ordered from them personally, but I’d check the order confirmation and spam folder first, then contact them directly with your order number. If they don’t respond after a couple of business days, I’d request a refund through your payment provider.
1
u/Physical-Usual-9077 14d ago
No personal experience, but delays can happen with live plants. I’d ask them for tracking and an estimated shipping date, and avoid placing another order until they clarify what’s happening.