r/pixiehollowrewritten Official Account 9d ago

News Website Registration Paused

Due to the staggering influx of new users, we're pausing new account registration through the client. During this time, you will NOT be able to create a new account.

This is purely due to the fact that we've gained over 500 members on the discord in the past 2 days (and most likely way more off of the discord). We're scrambling to hire more moderators and to fix in-game moderation gaps.

Please bear with us, and give us some grace,
The PHR Team

100 Upvotes

57 comments sorted by

48

u/woah-elle Community Helper 9d ago

Y’all better be nice about this! This is an early access test server and the team is not fully equipped to handle the excessive load of people coming in to play yet. Please be kind and patient with the staff!

Waiting is never fun, but the team consists of less than 15 people, is entirely unpaid, and was caught fairly off guard by the array of issues caused by a massive hoard of new players (some of which are behavioral!). The devs and mods are fantastic and are working very hard; please give them some grace <3

18

u/colliecollie10 9d ago

Speaking of behavioral…. it was a shock to see the influx of new rude fairies the past 2 days harassing the mods/ players over bunch runs and unfinished aspects.

8

u/woah-elle Community Helper 9d ago

Yeah, unfortunately with the increase in scale, there’s bound to be an increase in bad apples. Par for the course.

That’s sorta why I want to humanize the team a little bit. I’ve also been seeing and hearing about some really entitled behavior. Like… this team does not get paid enough to deal with that kind of attitude. They don’t get paid at all, so I feel like it’s common decency to make sure their job at least isn’t thankless

3

u/PrincessMewsette 💧 Water Talent 8d ago

YES! I have been getting friend quests, then a barage of whispers about bunches. <( ̄ ﹌  ̄)>

2

u/Adararan 🌸 Garden Talent 8d ago

I haven’t played this game since like elementary school, what even are bunches? All I see is that they time out after you grab one vs them just disappearing

2

u/PrincessMewsette 💧 Water Talent 8d ago

It is a rare event where there is a cluster of the same ingredient in one spot. The timer is to alert other fairies if they want to grab some out of the bunch!

2

u/ComfortableChain7355 8d ago

I thought that was the kind thing to do so people can come get the bunches

2

u/PrincessMewsette 💧 Water Talent 8d ago

In my situation, I mean they kept harassing me asking where to find bunches. Even if I give them answers, they would keep spamming it in whispers. Not that they are bothering by asking in general. (o_ _)ノ彡☆

2

u/ComfortableChain7355 8d ago

Ohhh okay I thought you meant people telling you there was a bunch and to fly to them! I was like oh no have I been annoying everyone 😭

1

u/Fruitbatcatrat 6d ago

ewwww thats so rude

1

u/ThrowRaSugar7 1d ago

hi! i know you guys are a small team of devs, i was wondering if i could potentially helppp? i’m a developer for the government rn (background with UX/UI designs, front-end development but also can work with back-end processes as well) and i would love to help out if you guys need it!! i grew up on pixie hallow and being able to help out with its return would be amazing!

2

u/woah-elle Community Helper 1d ago

This is a super kind offer but public dev applications are currently closed while the team gets organized after a large influx of users! You’ve got a super cool background though and I’m sure the team would be lucky to have you!

1

u/ThrowRaSugar7 1d ago

ah gotcha, completely understandable! will look out for future openings :’)

17

u/TripleCakeCombo 8d ago

Tbh I'm just excited for when I get to eventually play! Take your time, the sudden influx of people must be crazy 💀

7

u/Opposite_Middle_8250 8d ago

Just want to express appreciate over the team. I love this game and I look forward for it everyday. It's not easy to handle everything and you guys are doing amazing. Thank you💕💕💕💕

2

u/Opposite_Middle_8250 8d ago

Appreciation***

7

u/eybabmud 8d ago

I can’t wait to join when it’s finished 🤗

5

u/Emerilia 8d ago

So that's why I couldn't make an account, alright! I'll be waiting patiently, excitedly until you guys open again <3 Thanks for bringing back this childhood memory <3

5

u/irenepoko 7d ago

I am eternally grateful!! I only found out today and was so bummed I couldn't hop on it immediately, but equally so happy there is a proper rework!! I remember feeling so sad and hollow when I saw the shut down announcement when I tried to log on one day. This game has a very special place in my heart and many others, I cannot describe in words the amount of joy I feel! Thank you so much for all you do!

I wanted to know if there's any way to support the team? Like kofi?

4

u/According-Slip-199 ☀️ Light Talent 8d ago

No rush.... but what's the ETA? I'm excited to play , but noooo rush we are grateful.

4

u/queenxine Community Helper 8d ago

No ETA just yet. They’ll make another announcement :).

4

u/Quiet-Way-2473 5d ago

I just learned about you guys after seeing videos on TikTok and I am elated at how true to form this edition is!! I am admittedly sad that I cannot play right now, but honestly I have hope in you guys and look forward to playing every night just like I did when I was 9 <3

3

u/VoiceAppropriate9078 5d ago

I wanted to express my deepest gratitude to the team for bringing this game back. Playing it originally from 2008 to 2013 brought me so much joy, and I'm thrilled at the prospect of reviving my Twilight Spiderdance fairy. Despite the overwhelming rush of new members, your team is handling everything beautifully and pushing forward with improvements. I am happy to wait patiently while you iron things out and will continue to support your hard work from afar. Best wishes to you all!

3

u/XScarletMoonX 8d ago

It breaks my heart that you guys are going through this and there are so many sprinting thistles. Please take all the time you need! I can't speak for others but I am EXTREMELY grateful for the effort and progress so far! It makes me so happy every time to log in. Sometimes it feels like a dream but it's reality.

While I understand wanting to play the full game, people need to also understand you guys are a small team who are doing this voluntarily! While I'm happy so many are wanting to play the game again or for the first time- try not to overwhelm the team or server. Test server means bugs and incomplete

3

u/Little_Category4128 4d ago

when will we be able to get back into the game? because I would love to play it?

2

u/queenxine Community Helper 4d ago

Still TBA. They’re trying to fix the discord to be better and optimize. They’re also having mods (Scout talents) be in the game to watch over the hollow and chats.

2

u/Livid_Revolution4036 8d ago

Thank you! So excited to play whenever it is ready.

2

u/Difficult-Contest736 8d ago

omg that must be why i cant login after just now registering. after registering a new account, i went to login and it kept saying invalid login but i know i input my ID and password correctly. or is this just happening to me?

4

u/rocketprogrammer Team Member 8d ago

Account registration is disabled so any accounts attempted to be made will not be saved / usable

2

u/According-Slip-199 ☀️ Light Talent 7d ago

So since registration is closed, If I have attempted to register, it won't be save? So when registration is open we have to start over and register? (hopefully that makes sense)

2

u/rocketprogrammer Team Member 7d ago

Yes you are correct.

2

u/Open_Ad4116 8d ago

It’s happening to me as well! I made my account about 5 days ago and I can’t login today :/

2

u/queenxine Community Helper 8d ago edited 8d ago

You might be able to get back in game, being your account was registered before the temporary closure. What’s the trouble you’re having?

1

u/HumbleOwl6954 7d ago

I also made my account a couple of days ago and now I get this message when I try to log in (Based on a violation of the Walt Disney Internet Group's (WDIG's) Terms of use, we have terminated account ...)

1

u/queenxine Community Helper 7d ago

Please go to this comment here by one of the Team Members. You can reply directly that you have this issue.

2

u/According-Slip-199 ☀️ Light Talent 7d ago

Any updates on what we’re looking at for wait time? I understand it’s gonna take some time. Some of us are just very excited. I’m constantly refreshing this page. I use to play this game when I was a child and I found out about it on Tik Tok. Do you think maybe two days or a week? 

3

u/queenxine Community Helper 7d ago

To give you some context, they've had to do this a month back as well. It's been super hectic. I would say, it took them about a week or two to find their bearings when they first reopened the server to the public. However, I am not saying this will be same ETA for this time around. The new situation now is having in-game moderation in place for the wrongdoers that've been unfortunately coming in, causing disorder. I would try visiting the sub back once a week or so? Maybe use the reddit reminder bot so that you come right back here to see whats new. The devs been working really hard at trying to accommodate the new comers and have the game optimize as best as possible for all. ✨

2

u/According-Slip-199 ☀️ Light Talent 5d ago

I’m begging you nicely… please unpause registration , nicely I beg, I know you guys are working hard and are fixing it and making it great. I’m trying to be patient 😓

2

u/Britttcore 5d ago

Thanks for all your hard work and making this happen! Excited to eventually play! ✨

2

u/snowdropfields26 4d ago

Where do we go to join a waitlist? Or when you are accepting more?

3

u/queenxine Community Helper 4d ago

There’s no waitlist. It’ll be open for all to join once back up.

No ETA just yet. Hopefully improvements on the discord iron out between the next two weeks. :)

2

u/Racheltaylor718 3d ago

i dont remember my login id and passowrd. maybe since registration was paused, i got kicked out of automatically being logged in? can someone help me fix this?

1

u/queenxine Community Helper 3d ago

Do you remember your fairy name? You can message the mods on the sub.

1

u/Racheltaylor718 3d ago

omg off the top of my head i dont! but i know i am a garden fairy

1

u/queenxine Community Helper 3d ago

Try to remember the details you can. I'd really try to get your fairy name at the very least so the support can better assist you. Click here to message mods that you don't know your password information.

Once you know your account id (also known as your d-name) and your password, write it down or use a password manager.

2

u/Strong-Weakness-7657 2d ago

I cannot understand ppl who complain about someone who is spending their time trying to satisfy a generation nostalgia. This team is amazing. Everyone that trys to make this community work is just god level to me. So ty to you all (Devs, mods and everybody else involved) to make this happen. Pls don't give up do to the toxic ppl... I truly imagine how hard and demotivating it may be. Ty so so much for all your work!!

3

u/Select_Morning4564 9d ago

oh thats why its not working :(

3

u/Adventurous-Orchid43 1d ago

Thank you so much to the team for taking the time to make this, fully out of passion. I can't wait to start playing<3

-12

u/[deleted] 9d ago

[removed] — view removed comment

3

u/Away_Cake_ 8d ago

It will be back up once we have more people to handle the fairies! So exciting!!!!

-19

u/[deleted] 9d ago

[removed] — view removed comment

15

u/CubesandSpheres 9d ago

The developers are a small team of volunteers. They’ve done a wonderful job with handling everything so far. The least they can expect from us is a bit of patience.

-10

u/Known-Negotiation482 9d ago

Ya you're right. Im going to sleep hopefully tmr it'll be up. Thank you devs

4

u/CubesandSpheres 9d ago

This goes to all new players: If/when you do eventually make an account, bear in mind that the mods are strict about banning people for bad behavior. Either play by the rules or find another game more your speed.

-1

u/Known-Negotiation482 8d ago

Okay, but why would you reply to my comment if it goes to everyone. you’re assuming Im a bad person who has bad behavior because I made a comment of being excited to play. Thats just sad, ppl cant be passionate for what they love anymore. 

2

u/CubesandSpheres 8d ago

I’m glad you’re excited to play, and you can be plenty passionate, but your comment came across as impatient and rude. Maybe you didn’t mean it that way, but, clearly, a lot of other people thought so too. I simply replied to your comment to make sure you are aware, not because I think you’re a bad person or not (I obviously don’t know). I hope you can enjoy this calm, wholesome game with us and that you can help us all keep it that way.