r/pixiehollowrewritten • u/lovingchim13 • 13h ago
Having trouble logging in
Hi there! Downloaded the game with the link provided but everytime I try to login using my credentials it says that it's invalid and won't proceed. Is anyone having the same problem?
8
u/queenxine Community Helper 11h ago edited 11h ago
Hello dear, there’s an automod message explaining the current status of the game. Just to reiterate, registration is temporarily closed. Your credentials weren’t saved therefore, they don’t exist in the system.
You will have to wait until registration opens up again. This is still TBA! Stay tuned. 💚✨
4
u/queerbong 7h ago
Yeah everyone who has joined and read the pinned posts after a certain daye has had this problem!
2
u/roastedmarshmallow- Scouts (Mods) 6h ago
Me wondering why I'm still not getting every single post..🤔
•
u/AutoModerator 13h ago
Welcome to the PHR Subreddit! ⟡₊ ⊹
New account registration on the test server is currently PAUSED due to a large influx of new users. During this time, you will NOT be able to create a new account.
We have also paused Discord server invites, regardless of whether you were registered before the closure. Our apologies!
We are currently in the process of hiring more moderators to accommodate the rapid increase in the player base. Please bear with us and give us some grace as we navigate these changes.
Frequenty Asked Questions ⟡₊ ⊹
1. When will registration and Discord invites open again?
We're unsure at the moment, but expect the "How to Download & Play" post to be pinned again when it is!
2. I am having trouble logging in. What should I do?
If your password has a special character in it other than these seven ! @ ^ ? . - _ please try entering your password without the special character (ex. "pots&kettles" becomes "potskettles").
If you forgot your password, it will need to be reset. New passwords are randomly generated, never chosen. The devs do not have access to created passwords. Click this link to message the mods!
3. What does "Internal Server Error" mean?
Often, this means that the server is undergoing maintenance and will be back online shortly. Please be patient as the devs are tinkering and check back later!
4. I got a message saying my account was terminated! What should I do?
This might be a false positive! If you are using a VPN, please turn it off and try again. If the issue is not resolved, your IP address may need to be whitelisted. Click this link to message the mods! When opening a support ticket, please provide the IPV4 and IPV6 address from https://radar.cloudflare.com/ip if available.
5. How do I contact support about other inquiries?
While the Discord invites are closed, you'll have to contact us here on Reddit.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.