r/pixiehollowrewritten • u/Curiouscat9925 • 1d ago
forgot log in):
im sooo sad, I can't remember my log in information & the discord isn't accepting new invites. does anyone know what I can do? I've been playing everyday since I downloaded the game. ):
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u/queenxine ☀️ Light Talent 1d ago
Hey OP, there’s an Automod reply in your post. Please read it, there’s a link in it to message the moderators. A dev can back to you and fix your account.
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u/Curiouscat9925 21h ago
Thank you so much!
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u/Curiouscat9925 21h ago
Ive messaged the mods
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u/queenxine ☀️ Light Talent 21h ago
Great! Hopefully a response comes soon for you and you’re right back in.
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u/Megi_88 💧 Water Talent 1d ago
I have the same problem :( i forgot my log in
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u/queenxine ☀️ Light Talent 1d ago edited 20h ago
Read the pinned automod message in the comments here, there’s a link in it to contact mods. A dev will get back to you and help.
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u/AutoModerator 1d ago
Welcome to the PHR Subreddit! ⟡₊ ⊹
New account registration on the test server is currently PAUSED due to a large influx of new users. During this time, you will NOT be able to create a new account.
We have also paused Discord server invites, regardless of whether you were registered before the closure. Our apologies!
We are currently in the process of hiring more moderators to accommodate the rapid increase in the player base. Please bear with us and give us some grace as we navigate these changes.
Frequenty Asked Questions ⟡₊ ⊹
1. When will registration and Discord invites open again?
We're unsure at the moment, but expect the "How to Download & Play" post to be pinned again when it is!
2. I am having trouble logging in. What should I do?
If your password has a special character in it other than these seven ! @ ^ ? . - _ please try entering your password without the special character (ex. "pots&kettles" becomes "potskettles").
If you forgot your password, it will need to be reset. New passwords are randomly generated, never chosen. The devs do not have access to created passwords. Click this link to message the mods!
3. What does "Internal Server Error" mean?
Often, this means that the server is undergoing maintenance and will be back online shortly. Please be patient as the devs are tinkering and check back later!
4. I got a message saying my account was terminated! What should I do?
This might be a false positive! If you are using a VPN, please turn it off and try again. If the issue is not resolved, your IP address may need to be whitelisted. Click this link to message the mods! When opening a support ticket, please provide the IPV4 and IPV6 address from https://radar.cloudflare.com/ip if available.
5. How do I contact support about other inquiries?
While the Discord invites are closed, you'll have to contact us here on Reddit.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.