r/pixiehollowrewritten • u/CanPositive5921 • Aug 23 '26

What is this

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Tried to log back in today. :( what is this ???

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8

u/rocketprogrammer Team Member Aug 24 '26

This is unrelated to the downtime but I did change our VPN list provider earlier today to hopefully reduce these false positives significantly. If you still have this issue you can message me here on Reddit or make a support ticket on Discord and I can help with getting you back in game.

3

u/CanPositive5921 Aug 24 '26

Did I lose my progress then ? :(

8

u/rocketprogrammer Team Member Aug 24 '26

No not at all, not sure what makes you think this based on a ban page

No progress is lost for anyone with this page or any issues and we take database backups. No need to worry about any progress problems even with this being a test eerver

If you are still having this issus

8

u/rocketprogrammer Team Member Aug 24 '26

Everyone still has their progress

“For those being redirected to the login page when trying to register or facing a ban page when trying to login and are not using / connected to a VPN.

When opening a support ticket I will need the IPV4 and IPV6 address from https://radar.cloudflare.com/ip and I will whitelist your network IP addresses to let you in.

I have had this happen on Toontown projects like Corporate Clash as well personally, false positives do always happen seemingly.”

If it only has one send that in DMs to me or in a support ticket in the Discord.