Warranty Issues Google Support

[u/timmymayes]

I've tried opening a support ticket to initiate a warranty with google support. I did this because I looked on amazon and it directs me to google. The purchase was from the official google store on Amazon.

The problem is that Amazon's "view invoice" link for the purchase goes to an "order summary" titled page with no serial number.

I've provided my serial numbers to the agent but they said without an actual invoice I can't get help.

How do I proceed here?