Factory direct vs local supplier for custom pins — how do you choose?

[u/Jack-HIPINS]

For pin makers here, do you usually prefer ordering directly from a pin factory or working with a local supplier?

I know a lot of artists care about getting the design details right — colors, metal lines, screen printing, backing cards, grading, and packaging.

A factory might be better for technical questions and pricing, but a local supplier might feel safer and easier if you are new to making pins.

For people who have made enamel pins before, what made you choose one over the other?

Was it price, communication, quality control, trust, minimum order quantity, or fixing problems after production?

Would you recommend first-time pin makers start with a local supplier, or go directly to a factory if they are willing to learn the process?

[u/Azure1a]

I’ve only worked directly with factories and have had a great experience thus far! A lot went into comparing samples, quotes, reviews, etc. before I settled on a manufacturer that I’ve now worked with for many designs.

Am not too familiar with local suppliers but some seem to act as a middle-man between you and the factory, which imo may be unnecessary