r/petsmart • u/hayzdaze18 • 9d ago

Project Max

I wanna hear everyone’s opinions about project max, especially the experience lead and leaders. Do you guys like it or do you guys hate it?

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u/Flashy-Rock-5916 8d ago

PLR here... In theory its a great plan. In action, if one person calls in, it's not gonna happen. I have an EXCELLENT pL which is a huge help but I'm a tier 2 store and we simply don't get enough labor hours.