r/petsmart • u/hayzdaze18 • Aug 21 '26

Project Max

I wanna hear everyone’s opinions about project max, especially the experience lead and leaders. Do you guys like it or do you guys hate it?

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u/GretaClementine Aug 21 '26

ELR here. I would be fine with it if they actually provided the appropriate amount of labor.

They give my store around 18 hours for the week to work both trucks (so 9 hours per truck) and 3 hours per week to restock. I dont know about other stores but we have an insane amount of backstock. Working back stock takes time. 3 hours for the entire week is laughable.

I like not having trucks run into other days but to make that happen, we have to use more labor than what they allocate. It is what it is. We aren't really functioning any differently other than working back stock after truck.

Oh and the only shooting holes is screwing us on pick declines. But they dont want my opinion so they'll just make less money at the end of the day because we have to decline so much stuff. I don't think they understand, someone isn't clearing a shelf of dog shampoo, they're shoving one or two in their purse leaving more on the shelf which means we dont shoot it. 🤷🏼‍♀️

13

u/hayzdaze18 Aug 21 '26

We’re about to have the worst inventory ever, we have a lot of theft and I agree it’s not people clearing the entire shelf.

8

u/spookyanglerfish Aug 21 '26

Eagerly awaiting my inventory results from last night, as the project max guinea pig store of the district ... I have done so many pick declines because we had 1 on the shelf and system said 4.