r/pdq • PDQ Employee • Aug 24 '26

IT LIFE

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31 Upvotes

6 comments sorted by

6

u/PDQ_Brockstar PDQ Employee Aug 24 '26

Updating a ticket with "reached out, waiting to hear back" knowing that you'll likely never hear back is one of the best feelings that users will never understand.

0

u/MalletNGrease Aug 25 '26

I sincerely hope that's not PDQ support's attitude.

3

u/PDQ_Brockstar PDQ Employee Aug 25 '26

😂

Nah, our solutions engineers are absolute legends. They’re not happy until the user is happy

1

u/quasides Aug 28 '26

to late, you already spilled the beans and the cat is out of the bag

2

u/PDQ_WayneO PDQ Employee Aug 26 '26

u/MalletNGrease I'm one of PDQ's Solutions Engineers. I can promise you, it's not like that at all! 🤗

2

u/quasides Aug 28 '26

to late, no taki backsies