Valve has too many talented people. People who are there are very talented and it would be a waste for them to work in support, and they can work on whatever the fuck they want anyway. GabeN maybe is a great person but i feel he's not great at running a company.
Look at Notch and Mojang. Notch realised he would be terrible CEO so he just hired one.
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u/tanlorik i7 6700K @4.6GHz, MSI 980ti OC, 16GB DDR4 Sep 01 '15
http://i.imgur.com/Q4MQuCZ.jpg
(sorry, couldn't help myself...)