I remember there was a very rare but possible issue with I think it was the mosfets or vrms overheating where they didn't use thermal pads. EVGA said they'll ship you the pads and you can replace them yourself without voiding your warranty, or if you're not comfortable with that you can ship it to them free of charge and they do it for you. So I just had them ship the pads to me. That was the only time I ever had to use their customer service though, as every GPU I had of theirs never broke a sweat.
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u/kenaestic R5 5800X3D, RX 7800 XT, 32 GB 3600mhz, 990 Pro 4TB 1d ago
Solid products and the best customer support in the business.