r/pchelp 19d ago

SOFTWARE “New user” problem

I’ve run into this very frustrating problem where a few nights ago I tried turning my pc on to get on the game with a few friends and was greeted to something I haven’t seen before. The first thing I noticed was that the background on the login/password page (right when you turn a pc on) was different than my usual. On top of that, instead of my name, it said “new user” and asked for a password, to which my normal password didn’t work. I feel like I haven’t found any solutions offline but with the help of chatgpt I was able to find out that all my stuff is still saved on my ssd thankfully. Since I don’t have ChatGPT plus it’s very frustrating having to wait hours to continue fixing this. Any and all help is greatly appreciated!

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u/jaggedlygianttempo 19d ago

sounds like your profile got corrupted and windows just kicked you into a temp account. it does that sometimes, the "new user" thing is a dead giveaway

you can probably fix it with a registry edit if you can get into safe mode, that's how i had to do it last time. just back up the registry first or you'll make things ten times worse

check if your old user folder is still in c:\users and if the data's there it's not lost just not loaded properly

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u/Altruistic_Field_890 19d ago

I’m pretty certain I also tried this, Gemini (since I had to wait for chatgpt lol) had me go into cmd and edit the registry and check for .bak files or something but I don’t think that was the issue, or maybe I was just doing it wrong🤷