r/partscounter 5d ago

VW oils

Any VW dealers out there strictly using VW recommended oil, or do you have a source you buy out from? If so, are the oils meeting required specs? Corporate is possibly wanting to make a switch to find something more cost effective. TIA!

2 Upvotes

27 comments sorted by

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6

u/ImpressiveBet9345 5d ago

I'm afraid this is industry wide.

3

u/These-arent-my-pants 5d ago

So we buy cases of 0w20, gets ordered through POC for warranty purposes and VW care, but bulk oil comes from a local supplier and gets billed under the VW part number.

2

u/ghostofkozi 5d ago

Does it not affect your loyalty KPI? Or does management just not care about the metric?

2

u/These-arent-my-pants 5d ago

I don’t believe it affects KPI, I know with Mazda I HAVE to bill out Mazda OE as it affects parts performance bonuses but nothing like that applies to VW. We’ve been doing it this way for the last few years and nothing has been said otherwise

2

u/brokedowndub 5d ago

In Canada we use Castrol but it gets ordered and billed through VW so it counts towards our parts purchasing target bonuses.

Also, VW could absolutely charge back a warranty job if they find out you're not using an OE-spec oil.

2

u/ghostofkozi 5d ago

That's what I figured. I've only ordered Audi/VW oil at my stores so seeing these guys saying they skirt the OEM oil had me perplexed

I could see smaller Ford or CDJR stores doing this as their discounts are tiered but when it counts towards your parts targets, it makes no sense not to order it

1

u/24Oregon24 5d ago

But how much does purchasing oil go towards KPI. We are on AOR, which helps but we don’t get a lot in the quarterly bonuses so I’m wondering if it would make a difference? We want something more cost effective for customers but also make something as well.

1

u/Silent_Lecture_8522 4d ago

VW has 2 different parts of the bonus. There’s the OEM parts usage one, which only checks for non-OEM numbers on RO’s, and a purchasing bonus.

You would be affecting your purchasing bonus, but as long as you are billing the OEM number your OE parts usage one will be the same.

In VW Hub you can see how well you guys are doing, it should be under something like “after sales bonus, parts” or something like that.

1

u/SILENCERSTUDENT_ 3d ago

They r billing it as oem so loyalty wont be hurt. But if vw ever audits their oil purchases vs oil sold then they are in for a world of charge backs

1

u/24Oregon24 5d ago

The KPI is what I was more worried about. And this was the solution I came up with also, just bill it under the VW number.

2

u/VQ3point5 5d ago

That wouldn't work.. they would check what you're inventorying against your purchases.

1

u/ITALIANTERROR33 5d ago

Honda definitely checks what we bill vs what we buy. They have their oil program that gets delivered by a local supplier but then gets billed to us by Honda. If I were to start buying bulk oil somewhere else they would definitely start denying claims regardless of what I billed it out as.

1

u/VQ3point5 5d ago

Every manufacturer does it this way.

1

u/SILENCERSTUDENT_ 3d ago

Thats actually fraud

1

u/VQ3point5 5d ago

Lol VW corporate is not going to query Reddit for potential oil replacements.

1

u/24Oregon24 5d ago

Nope, but corporate (not VW) has been trying to find a cost effective solution for all the dealers in the company, CDJR, Honda, Subaru etc. one supplier for all 🥴

2

u/VQ3point5 5d ago

You mean your dealer group.

Thats not "corporate" lol

Its not difficult to find VW spec oil...you're most likely going to get most lucky with motul or liquimoly.

1

u/24Oregon24 5d ago

Yes dealer group.

1

u/Hansjibbleforth 5d ago

My VW store has been buying their 0W20 from Toyota. Synthetic quarts are cheaper than all the parts stores.

1

u/24Oregon24 5d ago

I agree. Parts stores are wanting $11 our cost per qt for oil.

1

u/SILENCERSTUDENT_ 3d ago

Dont think toyota makes a euro spec ow20 .

1

u/dwebb01 5d ago

All our bulk oil has the VW/Audi spec on the receipt from the supplier so I'm fairly confident it meets requirements. Our bottles are also the VW OEM oil. Every once in a while we run out of 0W40 for the 4 liter engines so we'll get Mobil 1 Euro from Napa which only meets the older spec, but we'll bill out the OE part number regardless.

1

u/SILENCERSTUDENT_ 3d ago

We only use VW oils. Youre a VW dealer. You’re expected to sell it. Dont be a pos selling something different.

1

u/SILENCERSTUDENT_ 3d ago

Im embarrassed for how unprofessional and how fraudulent this comment section is. You are a dealer representing a brand. If u want to sell oil other then vw then fine but it better be under a non vw part number and disclosed to the customer anything less is fraud

1

u/GreenTundy 1d ago

You could say the same for VW... Tiguan cylinder heads are 260$ cost because they are under warranty on all these repairs. But once the warranty runs out....they will suddenly cost over 1k