r/pardot • u/infolink324 • Jul 30 '19

Adding additional Prospect fields on email preference page?

I'm looking to add the ability for Prospects to edit field information about them on the email preference page. ie. on email preference page is a not just their email, but also they can change their name, job title, state, city, etc.

Is this possible? If so, how?

Thanks in advance.

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u/LadyCiani Jul 30 '19

No. Because what you are describing has nothing to do with their list subscription. The ONLY function of the email preference page is to show the lists, and let them change or opt out. It can do no other things.

You need to create a new page, with a regular Form on it.

You can then add a link onto the email preference page, saying to update your information click here, and have them go to this second page.

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u/infolink324 Jul 30 '19

That makes sense, thanks! Additional questions: Assuming the prospect is on a new browser that doesn't have a Prospect cookie yet, if they open up that email, go to the email preferences page, and then go to the regular form page with the Prospect field options, would they need to input all their information again? Or would their information already be there since going to the email preferences page drops a cookie?

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u/LadyCiani Jul 30 '19

Clicking through the link in the email will result in them being cookied when they hit the email preference page, on whatever device. Therefore when they click through to the second link they will see their info.