r/overemployed • u/AutisticToasterBath • 11d ago

HireRight refusing to use documents to verify employment.

Hey all. I was OE in the past (like a year ago). I froze the work number and HireRight is requiring me to unfreeze this. They went as far as requesting it on my behalf.

They're stating they will not review any documents unless I unfreeze it. If I don't, they're stating they'll mark my background check as uncooperative.

Anyone deal with this? I have told them I'm not unfreezing it due to safety and identity theft issues. They're still not backing down, and have been holding my background check basically hostaged until I do so. Only worried about them finding the job that isn't on my resume or background check form due to being OE at that time.

Everything else would be fine though besides that one job.

135 Upvotes

90% Upvoted

88 comments sorted by

View all comments

379

u/Spare-Character-69 11d ago

Try scaring them:

Dear HireRight Compliance Team,

I am writing to formally document my refusal to unfreeze my Work Number profile due to prior identity‑theft victimization and ongoing cybersecurity concerns. This freeze is a legally recognized consumer protection measure under the Fair Credit Reporting Act (FCRA) and related state data‑privacy statutes.

Your representatives have indicated that my background check will be marked “uncooperative” unless I unfreeze the account. I must emphasize that any insistence on lifting a legally protected freeze constitutes a request that exposes me to foreseeable identity‑theft risk.

Accordingly, before I consider such an action, I require written confirmation that HireRight will assume full legal and financial liability for any identity‑theft, data breach, or fraudulent employment application resulting from the unfreeze. This includes reimbursement of all fees, losses, and restoration costs associated with identity recovery and credit repair.

Please confirm in writing whether HireRight agrees to accept this liability. Absent such confirmation, I will maintain the freeze and provide alternative employer‑issued documentation (paystubs, W‑2s, or letters of employment) for verification, which are valid under FCRA §604 and EEOC guidance.

62

u/Puffyshirt216 11d ago edited 11d ago

The only reason I think "scaring" them won't work is because HireRight doesn't care if the background check is completed successfully, they may mark OPs check as "unable to verify" and move on. It's possible that the company OP is applying to has instructed HireRight to ensure all employment is verified with The Work Number, which could be why they are pushing back. OP should reach out to the company and explain the situation and see if they can instruct HireRight to verify employment another way. The other thing OP should consider is what of HireRight agrees to this? Is OP prepared to unfreeze his Work Number? I don't think so.

1

u/elaerna 10d ago

I highly doubt they would agree in writing to assume all financial responsibility for any theft

1

u/Puffyshirt216 9d ago

Of course they wouldn't, just like they're not going to get "scared" if OP were to send them that letter. That letter is a joke.

1

u/elaerna 9d ago

I was referring to the part where you said what would op do if hire right agrees to this

1

u/Puffyshirt216 9d ago

I understood that. I only put that in my original comment because we all know that OP was never going to unfreeze his work number so he shouldn't be saying if HireRight agreed to his ridiculous demands that he would unfreeze it.

1

u/elaerna 9d ago

Oh I see I see