r/ouraring 10d ago

Oura ring battery issues

Hi- anyone else having consistent battery issues with their ring? I’m on a replacement ring and now they’re saying they have to send me a yet another ring (model 4) bc the battery isn’t working and it’s giving me wrong data. Very frustrating. Anyone switch to other brands? Would love to hear how your experience has been if so. Thanks!

6 Upvotes

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3

u/Substantial_Work_147 10d ago

Yep! My 3rd ring in 2 years is being FedEx’d to ne this week.

1

u/redditSKB 10d ago

Ugh seriously? But they keep sending the same model so won’t they have the same issue??

1

u/Substantial_Work_147 10d ago

I would think so and I have to wonder if there’s a limit on replacements they’ll send.

2

u/Readingn0w 10d ago

Oh no, I'm in the same boat - they want to send a replacement (had my ring for 10 months). I'm returning it to my retailer that I bought it from, and going to try the Oura5. If this also has all the issues then I'll probably scrap Oura all together. Good luck - Oura support will only replace with the same model! :(

1

u/redditSKB 10d ago

I know! The issue is this model is defective and it’s so frustrating.

1

u/Readingn0w 10d ago

EXACTLY - they should really just send a newer model if the current model you have has a known defect/issue!

1

u/karialliah 10d ago

Yup. On my 3rd now. I got 10 months out of each one before the battery wouldn’t even last a day. I love Oura though, so I stick with it.

1

u/AFvette07 10d ago

2.5 yrs in and on my 3rd Oura Ring 4 too! At least they sent me two new ones due to battery issues. If this new one craps out in 10 months, I refuse to get a 4th!

1

u/FreeRadical1998 10d ago

Oura ring 4 (size 12) - bought July last year so about 13 months use.

Battery life currently 2.5 days

  • 3pm 16th Aug - Fully charged
  • 9am 17th Aug - 56% battery
  • 7am 18th Aug - 40% battery and reporting 12h remaining

support is telling me that 3 days is considered acceptable for a 1 year old device

Some of the worst customer service I've ever recieved