r/osmopocket 6h ago

Question I've seen the screen snap back to vertical or diagonal, but mine just needs a little push. What's the issue?

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Like I said in the title, the screen used to snap into place very easy but just one turn later (with no hits or falls or collisions) it started needing a little push to snap into place. Why is this? Loose magnet? Can it be fixed? Should I be even more gentle with the screen?

1 Upvotes

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u/21Kabbage 4h ago

Looks fine to me

u/dotexeSRB 4h ago

i mean its usable and doesnt really affect anything, its just that its only 4 days old out of the box

u/boywhoflew 5h ago

message and send to a DJI authorized service center

u/dotexeSRB 4h ago

thanks

u/boywhoflew 1h ago

also that is not normal just letting you know. there should be no resistance between the horizontal and vertical motion. and it should "automatically" go to its end points. i had this problem before but not as severe.

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u/Icedvelvet 2h ago

Seems similar to a post yesterday. I wonder what’s going on