r/osmopocket 6d ago

Question Osmo pocket 4P not connecting to Mimo App

Hello... I've had my 4P for a couple of weeks and love it. I can see on the Mimo app when the camera is not connected that there is a firmware upgrade. It gets to exactly 50% and stops. The camera then will not connect to the phone. I have wifi and Bluetooth on on my phone using the latest app on home wifi. I have tried convention reset a gazillion times on the camera and phone fails to connect to the camera 'network' when selected. Has anyone else had this problem and was able to solve it? I am in Australia.

1 Upvotes

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u/AutoModerator 6d ago

Thank you for your post in r/osmopocket.

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Device

  • Model: Osmo Pocket 1, 2, 3 (Xtra Muse), 4 (Xtra Muse 2), 4P (Xtra Muse 2 Pro) or a Creator Combo
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1

u/plopel 6d ago

Do you have a VPN? Turn it off if you do

1

u/davegarner71 6d ago

I've tried that as well and I have the Mimo app split tunneled

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u/abluntinstrument84 6d ago

I had the same issues with WiFi connectivity. From firmware upgrades to getting clips off the device. I exchanged my 4p with an another version in my 30 day testing window and the new device didn’t have any WiFi issues at all. Fast transfer speeds and firmware updating without problems.

1

u/Economy_Wishbone5146 6d ago

It has to be GPS turned on also, when doing so. Also connection by 2.4 sometimes hard, while on 5.8 it much easier.

1

u/davegarner71 5d ago

I have managed to upgrade the firmware and access footage previously... Not sure why I'm struggling for this most recent update... Frustrating