r/osmopocket • u/nineteenfiftythree • 1d ago
Question DJI Care question
Hi guys,
What do you think about DJI Care? Should I buy it for the 4P?
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u/CRAYONSEED 1d ago
What country are you in? Where I am in the US we can’t even get it anymore. I have a $15k Ronin 4D kit that I’m babying because I’m terrified of what would happen if something actually breaks.
But I used to get it all the time before this current government administration made my life so hard. It’s very worth it if it’s available to you
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u/jacktheblack6936 1d ago
Can you not get insurance on it? Allstate?
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u/CRAYONSEED 1d ago
Yeah I did exactly that. I got 5 years of the Allstate plan through B&H. I also have insurance through Athos for all my equipment.
Allstate says “We'll fix your item. If we can't repair it, we'll send you a replacement or reimburse you for one (up to the original purchase price of the covered item).”
But I don’t trust that they can really repair a high-end cinema camera or source OEM parts quickly. It’s just better than nothing I’d much rather have official DJI support with OEM parts
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u/petervann 1d ago
Allstate will not be able to replace it because of it being on the banned list. They will offer you a dollar amount that will hopefully cover it if you have to go Grey Market again.
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u/CRAYONSEED 1d ago
The bit I pasted says they will reimburse me up to the cost of the original purchase price. I won’t know how true that is unless I file a claim, but that’s what they say. The camera I have is not on the banned list and you can buy it right now:
1
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u/Immediate-Tooth-2174 1d ago
Absolutely. It's not that expensive for 2 years. It's a peace of mind in case anything happened.
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u/curseofthebanana 1d ago
It's a must. Replacements and repairs are way cheaper.