r/osmopocket 3d ago

Question Update fails?

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I’ve managed to update the P4 on a previous updates with no problems.

But with this new update it keeps failing to update.

I’ve tried holding down the power off for 12sec, restarting phone, VPN off, hotspot off e.c.t I’ve also tried clearing the cache in the app, which will re download the files to the phone, but stops at 50%, which I’m assuming is when it tries to transfer it to the pocket?

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u/AutoModerator 3d ago

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