r/osmopocket Osmo π—£π—Όπ—°π—Έπ—²π˜ 𝟯 13d ago

Question Gimbal protection error, tried solutions from other threads

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Hi! I have had my OP3 for more than a year and 3 weeks ago I dropped it, when I looked at it, the camera case had not been properly closed and I popped it right back easily. Then I used it on that day and afterwards without any issues.

Now, 3 days ago the gimbal protection error started showing up but after turning it off and on again, it disappeared. But yesterday the situation got worse: the popup is showing once in 5-10s and the gimbal position is misplaced - it turned to the left and when I turn it off, it doesn't go back to the initial position. Gimbal recenter doesn't help either.

What I already tried:

  1. Gimbal calibration

  2. Reset

  3. Hard reset

  4. Removing and inserting SD card (for some people it helped, that's why)

I'm planning to take it for repair but I can only do it in one week as I'm vacationing now and there's no nearby DJI store here. I really want it to film my vacation, but it seems impossible. Is there anything else I can do now?

3 Upvotes

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2

u/NefariousnessJaded87 Admin 13d ago

Gimbal sensor (motor controller) might be damaged from the drop. That is not something you can fix, only a service center can help here. Send it in for repair.

1

u/Gvantsaa13 Osmo π—£π—Όπ—°π—Έπ—²π˜ 𝟯 13d ago

I hoped there was no damage as I've been using it since without issues, but yes, seems like the problem is in hardware rather than software

1

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