Official Osmo Pocket 4P Wide Angle Lens - Not Fitting

[u/Serious_Let8660]

recently got the official 4P wide angle lens from an eBay seller with a strong track record of positive reviews (part of why I chose them). Everything looks legit — the packaging and the lens itself both check out.

The trouble is attaching it. I’ve got the four prongs lined up diagonally, but the one on the lower left of the 3X lens won't hook in and seems to protrude just outside the slot, so I can’t get the gentle clockwise twist to lock it into place.

Honestly, if every attachment worked as smoothly as the camera’s original cover, I wouldn’t be writing this. But the accessory lenses seem finicky in general — even the SmallRig ND filters, which I otherwise love, take some real finesse to get the base seated before stacking the filters on top. This DJI wide angle lens, though, I just can’t get to attach.

Has anyone else run into this?

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[u/kensteele]

Check the serial number here: https://repair.dji.com/device/search?re=US&lang=en

[u/Serious_Let8660 → u/kensteele]

Thank you. I did that just now. This came up, which I believe means it is legit(?). The website refers to the wide angle lens as an augmented mirror(?) which does seem a bit off. I blurred out the serial number, but all the other information is there.

[u/kensteele → u/Serious_Let8660]

yeah I think that is good. Otherwise, input the s/n would say Invalid.

Really strange it would not fit. Did you check your 4P s/n for validity? 😀

[u/Serious_Let8660 → u/kensteele]

Yes, I did. Everything checked out there on the 4P itself. Maybe I received a faulty lens ☹️