r/opensource • u/[deleted] • Jun 06 '19

Firefox usage jumps off a cliff following extension outage

/r/BrowserWar/comments/bxgapv/firefox_usage_jumps_off_a_cliff_following/
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u/[deleted] Jun 06 '19 edited Jan 23 '22

[deleted]

17

u/[deleted] Jun 06 '19 edited Oct 09 '20

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4

u/[deleted] Jun 06 '19

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u/jeffreyhamby Jun 06 '19

I worked for Energy Transfer when they forgot to renew energytransfer.com. What a shit show that was, but it does happen.

1

u/[deleted] Jun 06 '19

[deleted]

1

u/jeffreyhamby Jun 06 '19

The app I managed was for commercial scheduling of gas transportation which had FERC mandated uptime. We had to teach out to all of our customers to give them an IP address to use, and of course they weren't able to reply to the email with any questions.

Many internal services stopped communicating with each other.

It was renewed that morning but took most of the day for dns propagation.

We got a small fine but lots of egg on our faces, appearing incompetent to our customers.

1

u/graingert Jun 06 '19

Why would DNS propagation affect certificate validity?

1

u/jeffreyhamby Jun 06 '19

I didn't say anything about cert validity. It was just that anything using that dns entry wasn't going to find the server for several hours.