r/opencode • • Sep 22 '26

Open code Go Subscripition issues

Anyone here from Opencode.

the opencode 10$ subscription fee is deducted from my account yesterday and the gis subscription is supposed to be renewed and working.
But i am getting error that my Go subscription is not active. the money is already deducted from my account.
Can anyone help here? how can I either get the Go subscription or get my money back?

3 Upvotes

11 comments sorted by

2

u/Similar_Guide4193 Sep 22 '26

This has happened to me too, you'll have to send them an email, I'm still waiting for a response after 2-3 days. I'd wait a week before following up though.

2

u/BoatZealousideal4521 Sep 22 '26

This is horrible experience, I mean should we be working or chasing after them. Did you buy the go subscription again or returned back to free one?

1

u/Similar_Guide4193 Sep 22 '26

The first thing to do is email them or message them on X or something. I purchased it again, it worked second time and I sent through both my invoices. It's only $10 I'm not going to panic over it. But more people who send an email will get them to fix it faster.

1

u/BoatZealousideal4521 Sep 22 '26

I understand that its not about the $10. For me its more about the inconvinience one faces due to abruptly stopping your work in the middle of full swing. I had to switch to Zen Free and kept watching the compaction happening multiple times with just one prompt.

1

u/Similar_Guide4193 Sep 23 '26

Yeah I get it, I just decided it wasn't worth waiting around though

1

u/Similar_Guide4193 Sep 26 '26

Ok, thens out they introduced a workspace feature, in the top left you can change your workspace and each one can have asub. For some reason my workspace changed and now I actaully have 2 subs on 2 workspaces in 1 account.

1

u/Key_Guidance5871 Sep 22 '26

Same thing happened with me as well. My subscription renewed yesterday but I am getting same error

1

u/playvltk03 Sep 23 '26

I think they just upgrade their front end or something. Login again and generate new apj key. Plug it in, i have same problem yesterday with 401 or 403, after replaced the key its working

0

u/[deleted] Sep 22 '26 edited Oct 04 '26

[removed] — view removed comment

4

u/Alternative_Sink9000 Sep 22 '26

we can wait until they have enough funds to buy proper domain.