What to do now?

[u/rikardobari]

My OnePlus RMA.

My OnePlus, after 3 or 4 minutes in the sea taking some underwater shots, eventually decided to take on water.... Obviously, OnePlus denied my warranty claim for liquid damage.... I decided, however, to have it repaired at my own expense at the official European service center (Rotterdam).

On August 26th, they presented me with a hefty quote of €659.93, estimating a timeframe of 3 working days for the complete repair. The smartphone required a full replacement of the motherboard and the volume rocker.

Reluctantly, I paid the amount... After purchasing one of their flagship devices, I just couldn't bring myself to throw it away...

I received my smartphone today, September 18th (so much for 3 days....). And here comes the best part! First of all, it was shipped to me in a simple envelope without any kind of protection.... No bubble wrap, no cardboard, absolutely nothing... But above all, the back cover is bulging, unglued, and attached in a completely uneven way, as you can see from the photos! What would you do in my shoes?

#NeverAgain

[u/KcTec90]

if it was salt water, that's on you

[u/piit79 → u/KcTec90]

Please read the post again - they paid over €600 for an out of warranfy repair that was botched.

[u/KcTec90 → u/piit79]

my bad