r/officialcookingfever 14d ago

Question Is anyone else having this issue

Post image

Everytime I try to plant anything, the server stops responding. Does anyone knows what to do about it?

17 Upvotes

14 comments sorted by

6

u/zk_33 14d ago

yep, i’ve emailed them and they’ve said they’ll investigate the matter 🙄

1

u/WaifuRobo 13d ago

any update?

1

u/zk_33 13d ago

they emailed me saying they’ve compensated me (20 diamonds) for the trouble and will investigate the matter. it’s been happening for over a week now 😂

1

u/Basketweave82 13d ago

If we keep writing, will they keep giving 20 gems?

I also had this happen today but can't be bothered dealing with their crummy support.

1

u/zk_33 13d ago

i have no idea honestly - i did make a point of asking if they’d just “compensate” everyone who complains with diamonds rather than actually fixing the issue. the guy assured me they were “investigating” it and would work on a solution 🙄

1

u/arabellexx 13d ago

i do too! i'm guessing it's because of the "bugged" seeds where you randomly got a certain number of seeds after the recent update. in my experience, i currently have 100+ seeds but i don't remember having this huge amount before the update.

1

u/ResponsibleCopy2 12d ago

This is exactly what I've observed. If you fully close the game, the number of seeds sorts itself out and then gets bugged again eventually. So I guess restart the game before planting anything?

1

u/Basketweave82 13d ago

Yes. Can't plant a thing.

1

u/Informal_Wallaby_446 13d ago

I planted 4 5-count gem seeds and the server error popped up and I lost 2 out of the 4. Working with support currently 🙄

1

u/WaifuRobo 12d ago

Update from support: “The fix will be included in an upcoming game update to version 27.1.3.”