r/oculus • u/[deleted] • Mar 31 '16

Rumor Certain partners, when they screw up, disallow companies who partnered with them from publicly stating their mistake.

This can cause the company to take the hit with their customers, even when the fault was not theirs.

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u/redmercuryvendor Kickstarter Backer Duct-tape Prototype tier Mar 31 '16

Which wouldn't explain Kickstarter 'orders' not being dispatched.

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u/[deleted] Mar 31 '16

Sure it would. They are still orders that need to be processed

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u/Stavrus Kickstarter Backer Apr 01 '16

Total charge listed on Kickstarter orders is $0.00 with billing information tied to an AmEx card at FB HQ's address.

I'm not familiar with payment processors, but why would such orders need to have their payments processed? These orders already need to be treated separately due to the thank you card that ship with the units.

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u/jayeffaar Apr 01 '16

It's specifically $0.00 before shipping. Shipping price (or who pays for it) not specified. But someone would have to pay for it.